Simon-Kucher expects customer churn and switching behaviors in auto-insurance to increase sharply in 2023.

Digital Insurance spoke with Sears Merritt, head of enterprise technology and experience at MassMutual.

LLMs have certain obvious drawbacks and difficulties but there is room for the technology to be used in the insurance sector.

Digital Insurance spoke with Sheila Anderson, CIO of Aflac.

Generative AI could further enhance automation of previously manual or even legacy technology processes.

COI Analyzer simplifies proof of coverage for small businesses and freelancers

Accenture sees the metaverse as a continuum of converging technologies, such as AI, AR/VR, blockchain, digital twins, IoT, cloud, digital currencies, NFTs, social platforms, e-commerce and digital marketplaces.

Researchers at the Federal Reserve Bank of Philadelphia have come up with a plan for letting banks innovate with artificial intelligence and widening access to credit at the same time.

At an April 6 meeting, stakeholders in implementing a new state law discussed early requirements and more.

For example, ethics training can help organizations define unfair bias in the context of AI models.