Commercial insurance policies for cybersecurity have not yet specifically addressed deep fakes, but insurers are thinking about where it will be included or excluded.

Internet of Things devices can provide peace of mind for homeowners, but they can also create unexpected risks.

How can we make document validation immediate to reduce customer dropoff? Enter AI.

Despite the buzz over AI's positive impact on claims, carriers may need to ramp up their anti-fraud efforts.

A new study from CCC examines key factors affecting customer satisfaction.

Some best practices and use cases for insurance agents as they consider adopting artificial intelligence.

A new industry trends report highlights plans for innovation and how implementation could reshape the insurance ecosystem.

How insurers can leverage AI, specifically computer vision, to handle both major catastrophic and emerging micro-CAT events.

Digital technologies are changing the role of insurance agents as they transition from being product-centric to customer-centric.

October's roundup of top issues in the insurance industry discuss the potential uses for generative artificial intelligence within the industry, problems insurers might face in California and more.

Technology is changing every aspect of the customer experience and can be a deciding factor when it comes to retaining policyholders.

Despite increased cybersecurity awareness, greater spending on defense, and a maturing industry, cyber threats continue to accelerate at an unprecedented rate.

Allstate teams up with Arlo and The Hartford and Coalition partnership, plus more insurtech news.

The CEO of Nava Benefits shares how their AI assistant is helping members comprehend and access their benefits.

A look at key advancements, benefits and future implications.

AI-backed detection tools contributed to a significant spike in the dollar amount potentially saved from fraud this year, according to the Treasury Department.

Only 5% of global carriers are "best-in-class" for customer satisfaction, according to the Capgemini World Life Insurance Report 2025.

The confluence of the internet, social media and AI has allowed deception to flourish, changing cyber risk exposures.

A new survey finds that insurance professionals are interested in candidate's policies surrounding climate change, jobs and the regulation of AI.

The auto insurer's CEO, Mike Zukerman, has been in the role for just over one year. He wants the use of AI to 'surprise and delight' policyholders, and with CSAA's large presence in California, he expects stabilization of an insurance market greatly affected by wildfires in recent years.