AI systems that aggregate data from actual anonymized claims, bills and other data could be trained to identify and update records, managing identities persistently and in real time.

Artificial intelligence (AI) is increasingly gaining ground in a number of areas of banking and financial services. However, there is growing evidence that AI systems are biased.

Insurers can use AI to help them manage the ongoing COVID-19 economic crisis and to position themselves for future success as well.

Today’s data science models can be used to pick up on a wide range of related signals that predict a claim’s future.

More data feeding algorithms allows AI 'agents' to do more than ever.

Not only does the quality of the data impact a carrier’s bottom line, it also affects their customers’ experience.

Key regulators, including several Senators and a Biden advisor, are focused on the issue.

Tractable's computer-vision offering can appraise user-submitted photos for most claims, the companies say.

In 2021, carriers will look for more AI needles and fewer data haystacks.

Insurers will be able to generate smart insights to help them transform their offerings.