Companies will work to develop claims automation platform for home leaks.

The program is built with an SDK from the startup Sensely.

The goal of every claims organization has been and will remain quickly adjusting a claim at a low cost with high levels of customer satisfaction.

There is a tug-of-war between AI for transformational purposes and AI for tactical purposes.

The industry has long talked about embracing digital technology — but the time for talk may be over.

Customers were ready to leverage drones and self-service after weeks under social-distancing regulations, insurers say.

Remote processing and customer service investments are up, according to new research from Celent.

Partnership introduces AI-enabled image identification, automation and analytics to personal property insurance buyers in Texas