There is a tug-of-war between AI for transformational purposes and AI for tactical purposes.

The industry has long talked about embracing digital technology — but the time for talk may be over.

Customers were ready to leverage drones and self-service after weeks under social-distancing regulations, insurers say.

Remote processing and customer service investments are up, according to new research from Celent.

Partnership introduces AI-enabled image identification, automation and analytics to personal property insurance buyers in Texas

Artificial intelligence presents new and unique challenges to ethics and morality. U.S. Bank discusses why a deliberate ethical framework must serve as the bedrock for any company's AI efforts

The new product operates in largely the same way as the company's signature offerings.

Also: Mercury Insurance launches Texas UBI, Haven Life to integrate Insuritas

Start-ups and other companies have been working to develop tech innovations addressing extreme-weather disasters.

The centralization of more corporate data in the cloud is also precisely what’s needed for companies to develop AI capabilities from better predictive algorithms to increased robotic automation.

The Economist Intelligence Unit survey finds respondents predict that AI will lower their cost base, spur new products and services, open up new markets or industries, and pave the way for innovation.

Tokio Marine is also using a new product developed by Tractable, Loss Adjuster Application.

Robots run by algorithms will do a lot of jobs, replacing the human workers who in many cases will have trained them.

A group of German startups are working on an application that will help the government track people who have been exposed to the novel coronavirus and, ultimately, ease restrictions when the pandemic begins to subside.

Artificial intelligence is a prime example of an important technology field where the majority of promising startups have been gobbled up, frequently ending public availability of any products they created

Insurers will use AI across different channels – in context - to deliver experiences that make customers happy.

Now more than ever, organizations realize that to manage their unprecedented data growth, a solid data strategy must be front and center for them to survive and thrive.

It is an exciting time for IT. But also an exceptionally unsettled one, as rapid evolution is the norm and change that will shape a business's destiny is coming from all directions.

Data analytics will become more embedded in day-to-day processes specifically to provide analytics and AI insights within the flow of business.