Joe McKendrick

There are those who believe that favoring one channel or mode over another will lead to even more silos and dysfunction than we already have in many organizations.

More than half of companies are spending more on developing mobile applications -- but are they more efficient?

The user experience can make or break an application. Here are five ways to measure whether it’s positive or negative.

The idea that auto accidents will be almost obsolete is a nice thought, but robots still make their share of mistakes -- all that is needed is a faulty or incompatible software patch or update.

A State Street survey finds insurance companies are more likely to be further along in becoming “data innovators” than their financial services counterparts.

Relationship management 101 for keeping IT and business on the same page.

Only half of the devices in the IoT ecosystem will use keyboard-like input -- and insurers’ back-end systems have to be ready to capture and process all this new data.

For on-premises needs, the latest technologies, including flash, solid state drives, and in-memory computing offer new ways to provide rapid access to new data.

If you think of enterprises like collections of neighborhoods that need to be nurtured, you quickly see that architecture, not obliteration, is the key.

Going digital isn’t just something that can be accomplished by decree. It takes finesse to keep everything in sync.

Digital platforms are changing the way we look at data, applications, and the insularity of the insurance industry.

Security, for all intents and purposes, should be a “crowdsourced” effort – everyone needs to contribute.

Next stage of the mobility revolution: stepping back from frantic rollouts and encouraging holistic enterprise offerings.

Four steps CIOs need to take to lead insurance organizations to greater “customer obsession.”

Marketing executives continue their march into the insurance data center.

Key performance indicators tend to provide a one-dimensional view of project value. Try asking some “key performance questions” as well.

New study shows data center growth will soon peak, and then decline. What will take their place?

System and application issues are only getting more complex and expensive. Time for more self healing.

Allstate’s CIO describes how the company’s IT leaders and managers are helping to recast the company.

Key performance indicators tend to provide a one-dimensional view of project value. Try asking some “key performance questions” as well.