Mark Breading

Business optimization continues to be the top driver of strategies, as it has been for the last several years.

The extraordinary events of 2020 have placed new demands on claims that have played an important role in accelerating the digital transformation in this area.

Depending on how you count it, there are at least eight different models for distribution in P&C, and variations within each of those.

And where can insurers deploy them for the most value?

Technologies have enabled increasing precision as solutions evolved from postal code centroids to street level centroids to land parcel centroids.

Many insurers report no changes to their plans, with some reshaping and a few accelerating, but very few pausing or retrenching.

It is critical to assess insurers’ internal operations and the implications for employees.

The insurtech movement has been underway for the better part of a decade. Now that we have entered the 2020s, it might be worth exploring what could be on the horizon.

Insurers see the highest potential in machine learning, robotic process automation (RPA), and technologies to analyze unstructured data.

In measuring the volume of data, we have blown past exabytes and are now calculating volumes in zettabytes -- an explosion that's upending traditional processes.