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Corporate Insight's latest report evaluates the online customer experience of more than a dozen leading insurers.
February 6
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Insurer looks to take advantage of customer-preferred platforms with InsureRight, an app designed to calculate coverage.
February 6 -
Metlife, Allstate and GEICO received the best scores for Facebook, Twitter and YouTube, respectively.
February 1 -
Insurer pushes new participant engagement model with interactive site.
February 1 -
PCI commends Attorney General Schneiderman as insurers have been able to pay Sandy claims within an average of 20 days.
January 31 -
Customers still desire the human touch of agentsif it's provided in real time and on the platforms they prefer.
January 29
Treutel Insurance Agency Inc. -
Customer analytics is presented as the driving force behind big data success in new survey results.
January 28 -
Insurer worked with InfoBeans on recent mobile expansion.
January 28 -
Vehicle repair times and satisfaction with the repair process both decline.
January 25 -
App will soon be available on both iOS and Android platforms.
January 25
