Customer experience

Systema Software extends product reach in attempt to meet the needs of the Cayman Islands-based auto insurer.

Spring Valley Mutual to Become Affiliate of Main Street America Group

Aflac research shows that 76 percent of workers acknowledge mistakes surrounding benefit decisions.

XL Insurance Launches Political Risk and Trade Credit Unit

How far is too far when it comes to gathering and sharing information about potential customers?

Sun Life Financial Pulse Poll concludes that fear and wishful thinking paralyze many people age 50 and older from planning for long-term care.

Nationwide releases survey revealing that the majority of policyholders’ beneficiaries are aware of being designated on the policy and will know how to file a claim.

Top 50 Global Reinsurers

Moody’s Ups Commercial Lines’ Outlook to Stable

Paperless alternative enables access to online documents, bills for policyholders.