Customer experience

Sid Gandhi will lead the insurer's digital, IT and business technology teams to boost customer experience.

The insurtech offers crowd-sourced insurance ratings for consumers looking to purchase homeowners, renters or car insurance policies.

American Family Insurance built a team from diverse backgrounds to develop digital initiatives.

The incubator launched in September by Startupbootcamp kicks off early next month in the traditional insurance capital.

The move ties into the carrier's ongoing innovation efforts, as it tries to bolster its digital capabilities.

Military insurer will predominantly be looking to hire software engineers and applications developers, it says.

Toronto-based insurer is the latest carrier to adopt voice-assistant technology as an additional communication tool for policyholders.

Less than one-fifth of top life insurance carriers have a policyholder smartphone app, according to Aite Group research, leaving lots of room for improvement in leveraging the channel.

Midwestern insurer creates accelerator and venture capital fund intended to build up Milwaukee's startup community.

Some tasks require so much human judgment, intuition and empathy that it will be a very long time, if ever, before AI assumes control.