Customer experience

To cushion the political blow of upending the system, party leaders are putting out a stream of statements portraying Obamacare as collapsing on its own.

During the 12-week program beginning in January, startups will meet more than 100 partners, investors, and mentors associated with the startup incubator.

Sure, there was lots of hype on insurtech in 2016, but signs point towards tangible results in the coming year.

Pessimistic about their preparation for disruption, insurers are ramping up their innovation efforts to match what new entrants are doing.

The company bought North American parking-payment operator PayByPhone in the latest move by Europe’s biggest carmaker to expand from manufacturing into mobility services.

Strategy Meets Action research says new tech will change the risk landscape significantly, with people living longer and interacting with insurers more.

The more affordable VR devices will continue to lead the market in terms of volume.

What’s next for insurtech? Analytics? Customer experience? SMA’s experts have some ideas.

This upcoming New Year’s Day, agents and brokers should make a resolution to adopt technology that will more easily support customer requirements.

Goal of acquisition is to reach smaller insurers worldwide with ISCS' platform and Guidewire's scale.