Customer experience

Allstate, AIG, and more are among the insurance companies already using artificial intelligence of some kind in the process.

Fintech startups valued over $1 billion risk being unable to sell themselves or spread their wings, say observers.

Octo U offers customers 10% premium discounts from multiple carriers to reward good driving.

Machine learning will help insurers get decisions faster, says Manulife VP Jesse Bean.

As Hurricane Harvey bears down on the Texas coast, a look back at other storms that put the industry to the test.

Effective immediately, Richard Lowery will oversee the insurance holding company's information technology strategy.

NYSIF will utilize PatTech's cloud-based platform to provide real-time payment processing for customers.

With market growth for usage-based insurance plateauing, parents of teen drivers and the elderly offer new avenues for carriers to leverage for a much-needed lift in business, according to a study by LexisNexis Risk Solutions.

Strategy Meets Action and the Silicon Valley Insurance Accelerator offer guidance for insurers looking to refine their digital channel strategies.

The Canadian insurer partners with indico data solutions to better analyze unstructured financial data.