Distribution

Covered California, the state's health insurance exchange, reported a dip in online visitors and call volume in its second week of operation, but broker certification is advancing.

Insurer develops integrated marketing campaign to reinforce commitment to face-to-face distribution.

In a new report, Willis predicts rate activity for several lines and COO Eric Joost discusses how big data and a new influx of capital could affect the industry.

In response to a changing market, European insurers continue to adjust product offerings, adapt reinsurance purchasing and alter their distribution channel strategies, according to recent reports.

After a loss, some consumers who buy their policies online soon learn a hard lesson about the need and value of having an agent who is partnered with a top-notch carrier.

Transparency could have many effects, including competitive intelligence and, as a result, aggressive pricing.

Incorrect information from the Centers for Medicare and Medicaid Services led to the decision, insurer said.

McKinsey’s prediction that the local independent agencies are declining glosses over important distinctions between business models and value propositions, says agency association’s CEO.

The services and solution are intended to automate and streamline the insurer’s administrative processes on New York’s exchange.

Third-quarter net income decreased to $232.4 million, or 39 cents a share, from $277 million, or 46 cents, a year earlier.