Distribution

Celent says customer portals should behave in the manner customers expect, which requires continued investments to reflect changing customer behavior, and the leveraging of new technologies.

A new Celent report concludes that the greatest challenge facing insurers is their siloed environments. Improving info sharing would help eliminate this problem.

For insurers looking to develop their social media strategy, looking to banks may offer some helpful clues.

Industry technology executives admit that adopting the changes required to innovate is no longer an option: CIO Insurance Summit report.

The insurer is adding products and increasing distribution to include third-party channels.

Regulation and expansion are included among Deloitte's six key topics for which insurance companies will be watching in the coming year.

U.S. life carriers need to understand consumer behavior in order to help agents close new business.

Social media is invaluable in helping people find each other, share information, communicate and learn, but it's not without its pitfalls.

Boston-based research and advisory firm, launches a new service dedicated to the Indian financial services space.

Insurance Networking News would like to congratulate the following select number of nominees, whose innovation deserves special recognition. Watch for their stories in upcoming issues of Insurance Networking News and online at www.insurancenetworking.com.