Distribution

The insurance industry is focused on products. But for consumers, when it comes to complex products, it's all about the customer experience.

Insurer will implement Pixel, a competitive intelligence tool for P&C insurers, as well as Milliman's proprietary market baskets, Milliman said.

Beyond encouraging a strong personal relationship with an underwriter, what can carriers do to build stronger connections with agents and grow their book? Celent surveyed a group of agents to understand those areas most likely to make a carrier the agents’ top choice.

The combined company will be a ‘one-stop-shop’ to help employers manage risk and run safer, more profitable workplaces, executives say.

Higher benefit maximums and online payment option allow for easy, convenient quoting and administration of policies, the insurer says.

In the second part of this exclusive interview, Nicolas Weng Kan, CEO of Google Compare, spoke with INN about the appeal of the aggregation model to insurers and consumers, as well as the future of agents.

ACE and Chubb veterans will work on technology and marketing strategy for the division.

In this exclusive interview, USAA’s Jon-Michael Kowall, AVP for P&C Innovation, discusses working with Google Compare to change how insurance is bought online.

In this exclusive two-part interview, Nicolas Weng Kan, CEO of Google Compare, spoke with INN’s Chris McMahon about how the aggregator met the challenge of integration with insurer partners.

After the busiest quarter for insurance dealmaking in at least 12 years, the magnitude of this latest takeover is going to drive even more “M&A fever” across the industry, according to analysts.