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    • Insurtech News
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    • Meet the Insurtech
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    • Advances in Tech
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  • Featured Research
  • Women in Insurance Leadership
    Mary Boyd leads like a coach: Women in Insurance Leadership 2023

    Boyd is president and CEO of Plymouth Rock Assurance Corporation where she is leading digital transformation.

    By Kaitlyn Mattson
    Managing Editor
    September 20
    Mary Boyd
  • Artificial intelligence
    Jadwin Jenkins focuses on trust: WIL Next 2023

    Jenkins is the assistant vice president, artificial intelligence circle lead at Travelers. She works directly with all lines of business to build, adopt and scale AI within the insurance company.

    By Kaitlyn Mattson
    Managing Editor
    September 20
  • Women in Insurance Leadership
    American Family's Gwen Olson made empowering teams central to tech upgrade work

    The leader of the company's claims services unit talks about bringing in different points of view to American Family's update of its claims services technology, and retaining the human element of servicing claims.

    Michael Shashoua
    By Michael Shashoua
    Senior Editor
    September 19
    Gwen
  • Women in Insurance Leadership
    Nicole Pollard takes her education experience to insurance: Women in Insurance Leadership 2023

    Pollard, head of learning and development, digital insurance operations at MassMutual and her team led to the launch of the learning, development and coaching organization.

    By Kaitlyn Mattson
    Managing Editor
    September 19
  • Women in Insurance Leadership Conference
    WIL Next: Rachel Switchenko

    Plymouth Rock's VP of customer solutions focuses on improving communication.

    Grace Crane Author Image
    By Grace Crane
    Reporter
    September 19
    Rachel Switchenko
  • Innovation
    John Hancock's Susan Roberts brings care and customer concern to tech strategy

    Women in Insurance Leadership 2023 honoree finds crowdsourcing approach to insurance product development also has applications for Boston-area charity efforts.

    Michael Shashoua
    By Michael Shashoua
    Senior Editor
    September 18
    SusanRoberts_John Hancock_FULL.jpg
  • Women in Leadership
    Launching advanced AI projects, leaning into her career: AmFam's Bethany Jansen

    Though she is a young mom with three-year-old twins, the Women in Insurance: Next 2023 honoree is not slowing down her work life.

    Penny Crosman Cropped
    By Penny Crosman
    Executive Editor, Technology at Arizent
    September 18
    Bethany Noelani Jansen
  • Women in Insurance Leadership
    Shrinking call times, growing online learning: MetLife's Merrilee Matchett

    Through Matchett's efforts, associates have logged more than 124,000 hours of online training at the insurer. Matchett is one of Digital Insurance's Women in Insurance Leadership honorees for 2023.

    Penny Crosman Cropped
    By Penny Crosman
    Executive Editor, Technology at Arizent
    September 18
    Merrilee Matchett
  • InsureThink Evolving strategies in the technology talent market

    A new research report from ReSource Pro examines how insurance tech vendors' strategies are evolving in the competitive labor market.

    September 15
    Tom Benton
    Tom Benton
    ReSource Pro
  • InsureThink Why life insurtechs will likely go public in 3 to 5 years

    Today, when life insurtechs start fundraising, VCs ask them about their loss ratios—an impact of the insurtech 1.0 market crashes. But this question signals that venture capitalists still have a nascent understanding of the overall insurtech ecosystem and the various business models within.

    September 13
    Hanna Wu
    Hanna Wu
    Amplify
  • Practice management
    What's risky for accountants? Insurance pros weigh in

    Three experts share the hot-button issues in malpractice liability for accountants — and key ways to protect a firm.

    rogerrussellhomepage.jpg
    By Roger Russell
    Senior Editor
    September 12
    Risk concept -- woman on tightrope
  • Mortgage technology
    Mortgage industry jobs evolve to follow the data science

    The power to quickly ingest and analyze large loads of data has become more critical to many businesses that require quick turnarounds in their decision making, technology leaders said.

    By Spencer Lee
    Technology Reporter
    September 12
    Data technology background. Big data visualization. Flow of data. Information code. Background in a matrix style. 4k rendering.
  • Small business
    The 20 best small cities to start a business

    The top five cities in the ranking have an average total score of 64.06.

    September 8
  • InsureThink How insurtech is shaping the future of workers' compensation

    Insurtech is transforming the workers' compensation segment through big data analytics, artificial intelligence, machine learning, wearable technology and more.

    September 6
    Jacob Geyer
    Jacob Geyer
    CompScience
  • Renters 2022
    24 states with the highest premiums for renters insurance

    The most expensive five states in the ranking have an average annual cost for renters insurance of $150.

    September 5
  • Auto insurance
    20 states with the highest premium penalties for high-risk drivers

    The top five states have an average insurance premium increase for a DUI conviction of $1,366.80.

    September 1
  • InsureThink 6 insurance use cases for large language models

    Understanding prompt engineering is crucial to fully capitalize on the possibility of the solutions.

    September 1
    Manish Khetan
    Manish Khetan
    Xceedance
  • Insurance
    22 states with the lowest premiums for renters insurance

    The least expensive five states have an average annual cost for renters insurance of $103.80.

    August 31
  • Data privacy
    Could insurers' use of aerial images violate data privacy law?

    A California homeowner called out CSAA for taking aerial photographs of his backyard, then revoking his homeowners policy due to "clutter." Experts say such images are personally identifiable information protected by state privacy laws.

    Penny Crosman Cropped
    By Penny Crosman
    Executive Editor, Technology at Arizent
    August 31
    Homes in Sacramento, California, US, on Monday, July 3, 2023. The Mortgage Bankers Association is scheduled to release mortgage applications figures on July 6. Photographer: David Paul Morris/Bloomberg
  • Mobile banking
    USAA wins patent agreement with Discover, vows to keep going after banks

    The card network has agreed to pay USAA licensing fees for the use of mobile deposit capture technology. USAA says it plans to keep trying to get other banks to do the same.

    Penny Crosman Cropped
    By Penny Crosman
    Executive Editor, Technology at Arizent
    August 30
Load More
Is your tech agenda set for safety or standout growth?

Over the last three years financial services sectors have been involved in a necessary but dramatic operational shift with their customers moving from physical to digital channels

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© 2026 Arizent. All rights reserved.
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© 2026 Arizent. All rights reserved.