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Nearly a third said it is too expensive to introduce or expand digital marketing efforts, due to their organizations inability to get ROI.

One of the most important aspects of data management is ensuring data quality. Without this, capabilities such as machine learning and advanced analytics might yield faulty results.

The transition to cloud inevitably changes an organization’s daily business.

Insurers in the line of business are innovating in many areas including quoting, servicing, claims, and the overall customer experience.

A Women in Insurance Leadership nominee talks about building camaraderie.

IBM agreed to acquire software maker Red Hat Inc. in a $33.4 billion bet on jump-starting its efforts to catch up in the cloud.

While several emerging technologies are grabbing plenty of headlines this year, there are many “digital disruptions” that may catch chief information officers off guard.

The companies partnered to highlight digital projects across the industry.

A few recent examples illustrate the new interest in insurance from those both inside and outside of the insurance industry.

Though certain digital capabilities, like status reports, are popular with customers, digital first notice of loss adoption is low.