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The Hartford leads in ranking of auto claims satisfaction; more customers are checking claim status online.

Initial implementation of ISCS’ cloud software will go live in Texas, Louisiana and Florida.

As big data spreads to more core insurance operations, data scientists will increasingly rely on leaders in traditional insurance roles to identify areas where data analytics and expensive modeling tools can have the greatest impact on business outcomes.

Advances in facial recognition technology give companies the potential to profit from biometric data, privacy advocates see a pattern in how the world’s largest social network and search engine have sold users’ viewing histories for advertising.

The EIS and Amazon Web Services combination serves the benefits business unit.

Finding and retaining IT talent starts at a very young age, according to these industry execs.

As AI and machine learning encroach on the insurance business, business cases are formed.

The reinsurer partners with insurtech startup Ladder to sell life insurance policies online without an agent.