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Eighty-eight percent of policyholders reported that they want a provider that anticipates coverage problems before they ask, but doesn't rely solely on AI to do so, according to a new VIU by HUB survey.

Three areas inside agency finance are seeing the clearest, most measurable returns from AI and automation: commission reconciliation, premium financing and the monthly close.

Tens of thousands of acres have burned in central Oregon and in the Spokane region of eastern Washington.

RockRose plans to perform work such as tree trimming and roof upgrades and use those improvements to negotiate with insurers.

In every weather event, entire regions are described as "impacted" as if risk were evenly distributed across geography. However, on the same street, sometimes even next door, one property suffers significant loss while another holds up.

One executive sees the biggest opportunity in pushing past AI's pilot stage and another suggests erasing the opacity of pricing.

Overall satisfaction with commercial insurers rose 15 points in 2026, and was above-average for digital shoppers, according to new research.

FlyGuys and TerraFort combine their resources to conduct on-demand damage assessments after natural disasters.

The most successful insurers avoid framing digital transformation as a choice between experience and technology.

Only 24% of insurers consider themselves to have a leading edge on data management maturity.