Insurance

Although access to markets is more readily available, consumers still seek advice and guidance from agents before making policy decisions.

Health insurers and hospitals have shifted their businesses over the last half-decade to adjust to the Affordable Care Act, and they’re warning against any sudden moves that could hurt patients, or their businesses.

The insurer's latest investment is in Sureify, an admin platform for life insurance.

Carriers should expect some agent skepticism whenever they announce the intent to modernize or replace their core systems, and proactively take steps to improve the acceptance.

There will always be a place for independent agents, but carriers will move forward with those that can leverage technology to provide ongoing value.

The number of insurance agents in some of Asia’s most developed markets could halve over the next three years as digital picks up.

Blockchain is likely to play a major role in the reshaping of insurance, but many carriers are still in learning mode.

Trov enables users to insure personal items using their mobile phones for the duration they choose.

Chief digital officer Darryl Siry has overseen a shift to Amazon Web Services.

Robert Klaczak will leverage Lincoln’s digital, automation and data analytics capabilities to improve customer experience.

The insurer first rolled out ISCS SurePower Innovation in 2014 in its home state of Texas.

Softheon's product suite arms the Texas health insurer with improved enrollment and payment reconciliation capabilities.

The Munich Re subsidiary agrees to terms with IT services provider L&T Infotech.

The Midwest carrier selects Valen Analytics to improve its risk assessment of individual policies.

The insurer is revamping its entire IT environment.

The carrier will partner with online startup SoFi to create a fully online application for coverage that won’t require a medical exam for a majority of people under 40,

Insurer SVP and strategic innovation leader spoke to INN about the emergence of new data- and mobile-powered insurance models.

Metlife's innovation center, LumenLab, is calling for new products in customer engagement, claims and the sales process,

The Hawaiian insurer aims to standardize policy administration, billing and claims using Guidewire's cloud-based platform.

The goal is to deliver more real-time policy information to customers.