Insurance

Poetic, an artificial intelligence startup, is emerging from stealth with $50 million in funding to help businesses streamline complex tasks, ranging from insurance underwriting to financial compliance.

If insurers can use AI to build a property file, policyholders should have the right to know what is in that file when it affects premium, eligibility, renewal or coverage.

Nearly half, 48%, of customers purchase auto policies digitally, according to the 2026 U.S. Insurance Shopping Study.

Problems will arise without good governance in place to guide AI adoption.

Three of the five candidates for Oklahoma's next insurance commissioner discussed the benefits and dangers of AI for the industry, and how it would figure in their plans if elected.

By using AI to answer calls, insurers can handle as many as 6,000 claims per second — and the technology can provide a sympathetic ear for as long as the policyholder wants to talk.

Carriers are adopting AI to improve underwriting, pricing and risk selection, but most models still rely on static data collected at a single moment in time.

The insurer's 2026 survey finds that Americans across generations struggle with financial independence.

Lemonade launches autonomous car insurance in Indiana and Arch Capital announces leadership changes, plus more insurtech news.

Dashcams and other in-cab technologies are giving companies the tools they need to assess driver behavior.

Daniel Wolfe joins Digital Insurance as editor-in-chief, with over two decades of experience in journalism across multiple publications serving the financial services industries.

Allianz, New York Life, TIAA and Tokio Marine executives give their views on the insurance industry's use of AI and its future, at the Insurtech Insights conference in New York.

Insurtech companies most likely to endure will prioritize the basics over elaborate tech.

Insurance carriers are investing in technology to gauge how interactions between carriers and policyholders are evolving.

While insurance coverage has broadly kept pace with rising catastrophe exposure, the protection gap — in absolute terms — has gone up as the value of exposed assets has grown, the Swiss Re Institute said on Wednesday.

High-resolution aerial imagery and property intelligence are enabling insurers to compress the time between landfall and portfolio-level understanding from weeks to days.

Deloitte released its 2026 Insurance Prediction, which explores how agentic AI is poised to reshape life insurance distribution and reach.

New legislation would require insurers to submit supporting actuarial evidence for rate increases to the state's Department of Insurance. Insurers lacking justification will be required to provide rebates to consumers.

Instead of waiting for claims to confirm damage patterns, carriers can begin identifying likely impact zones earlier.

Digital Insurance interviewed seven of the insurance commissioner candidates about how they would address the state's insurance crisis, AI risks and opportunities, rate increases and climate change issues.