Insurance

Brian Thompson, a longtime UnitedHealth Group Inc. executive, was fatally shot in midtown Manhattan early Wednesday morning in what authorities described as a targeted attack, igniting a manhunt across the city for the gunman.

The 2024 U.S. Claims Digital Experience Study found that mobile apps yield the highest scores in customer satisfaction in claims reporting, submitting photos and receiving claims updates.

Digital Insurance reached out to insurance professionals for comments related to trends in workers' compensation insurance.

Fear and a lack of information can be key contributors to a keeping policyholders underinsured.

Zurich Insurance Group AG is looking to buy companies to further boost its growing retail health, travel and wellbeing business.

The three largest unicorns had an average valuation of more than $9 billion, according to CB Insights.

Responsible AI governance should be a foundational construct of any insurance carrier'sAI strategy and needs to be considered at each and every stage of the Gen AI journey.

Commercial insurance policies for cybersecurity have not yet specifically addressed deep fakes, but insurers are thinking about where it will be included or excluded.

Paper checks can delay the claims payment process for policyholders, but many companies are still hesitant to move to a digital payment system.

In 2023, the average premium jumped about 20% on average, according to the Insurance Information Institute.