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The future is coming faster than expected, due to trends like Mecalfe's Law and Bezos's Law that are picking up speed just as Moore’s Law reaches its limitations.
July 10Forrester Research -
Insurers need to perform due diligence to determine which platform or platforms will best facilitate their strategic objectives.
July 9Celent -
Even the best predictive analytics platforms will still need a human mind to tackle high-level analysis. Look for major changes in almost all human roles to come.
July 6 -
Policyholders will be making incremental changes to the car fleet, giving carriers several coverage and value-add options.
July 6J.D. Power -
The company's heavily tested item insurance platform will finally be debuted stateside after a long, winding journey.
July 6Digital Insurance -
How can one remain true to the concept while also bringing in the technical depth and the 'flexible coupling' that come from a separate team?
July 5X by 2 -
Insurers are face challenges navigating GDPR and dealing with many different repositories of information, among others.
July 2 -
Cybersecurity regulation for carriers in the US is turning into a many-sizes, many-models scenario, with overlapping and variable regulatory requirements.
July 2Novarica -
Powerful technologies get all the hype, but human and organizational factors are usually the most important in successful transformations.
June 29EY -
A J.D. Power and Centric Digital study offers examples of top performers' best practices, like chatbots and personalization.
June 28J.D. Power & Associates -
To make the most of what can be empowering technology, a device must be simultaneously optimized to do its job while also not exposing personal data, as they do generate a generous amount of it.
June 28Schellman & Co. -
A guide to help carriers understand the rights and risks associated with big data efforts from law firm Mayer Brown.
June 26Mayer Brown -
Video-comparison algorithms and visuals can be adapted to make insurance more alluring and easy to sell.
June 25Simon-Kucher Partners -
It is relatively inexpensive for insurers to try out the technologies -- and not risk falling behind.
June 25Celent -
Leaving customers feeling satisfied requires an ecosystem of processes around digital, Forrester finds.
June 22Digital Insurance -
Rather than stifle digital transformation, limited resources can motivate any company ready to think beyond the past, willing to find partners outside traditional vendors, and eager to be agile and creative.
June 21A.T. Kearney's Digital Transformation practice. -
Artificial intelligence, real-time data and social capital can reverse the fate of individuals, families and communities.
June 20Jumpstart -
Recently deployed capabilities find use cases for the technology in auto and marine coverage.
June 19 -
Customers are reporting increasing comfort with carrier’s digital initiatives, including usage-based insurance, according to o J.D. Power.
June 15Digital Insurance -
Both customer-facing and backoffice functions and tasks can benefit from robots. EY lists some common use cases.
June 15EY -
Gains are especially being made near UC Berkeley, one of the major research universities in the Bay Area.
June 14Novarica -
Many also believe the CVS-Aetna and Cigna-Express Scripts deals have a greater chance of success after a judge gave a go-ahead to AT&T-Time Warner.
June 13Bloomberg Gadfly -
Convening a group that isn't focused on insurance all the time helps elucidate pain points and opportunities the sector faces.
June 13Digital Insurance -
Skilled developers, data science and security professionals remain in high demand, putting increased pressure on organizations to offer the benefits, culture and work opportunities that will keep them on board.
June 13Mondo -
Business value is being generated by many startups – and no insurer is going to walk away from that.
June 12SMA -
CSS insurance uses fast sentiment analysis on communications, helping the insurer steer customers toward the best treatment option.
June 11 -
Carriers in the business need to keep up with rapidly advancing customer expectations.
June 8J.D. Power -
A report that the retail behemoth was considering selling home-insurance products sent a shockwave through the industry.
June 8Digital Insurance -
Cybersecurity regulation will not be one size fits all, meaning insurers will need to proactively respond to new laws as they emerge.
June 7Novarica -
Moving applications from legacy systems to digital ones takes more than simply swapping underlying hardware or adopting cloud.
June 7 -
One way is to arm an integration team with an agile approach to the work
June 6X by 2 -
Although many insurers have developed digital roadmaps, their tech initiatives aren’t aligned and their digital channels aren’t integrated.
June 5Simon-Kucher & Partners -
Here are three things insurers can do to take maximum advantage of machine learning’s potential.
June 4Assurant -
The digital giant's involvement with an Indian insurtech doesn't mean it will be selling policies soon, but does give insurers something to think about.
June 1Digital Insurance -
Insurers may be holding back due to concerns over the perceived cost, a lack of technology skillset, or potential changes in personal auto risks.
May 30Novarica -
How do you create an environment to support rapid innovation while protecting the company from its own excesses? Consider these five steps to moving fast without breaking things.
May 30Compliance, Governance and Oversight Counsel -
Insurers have to manage the process carefully to get the most out of transformation efforts.
May 29Strategy Meets Action -
Insurance is a data business, and a marquee piece of legislation impacting data ownership and portability is likely to impact the sector greatly.
May 25Digital Insurance -
For carriers looking to position themselves to succeed in the future, it can be a challenge to promote innovative thinking.
May 23Novarica -
Do insurers own the required skills internally, or do they need to find them outside of their firms?
May 22 -
Many new insurers focused on commercial lines see value in the core systems that incumbent insurers already use.
May 21Strategy Meets Action -
Carrier staff assigned to transformation efforts need to find strong champions and set clear expectations, says MetLife CIO.
May 18Digital Insurance -
Carriers must create a roadmap for the transition from text to voice while building, deploying, and continuously improving its own voices.
May 17Celent -
Five ways that digital technology is transforming the insurance workplace just as much as product.
May 16 -
Effective leaders establish and communicate a short list of priorities linked to business objectives so that everyone can align and contribute.
May 15Novarica -
Forrester Research has identified three EA trends that can help CIOs and IT organizations improve their transformational efforts.
May 15Forrester Research -
The idea that products that were relevant to Baby Boomers have staying power into the third decade of the 21st century seems implausible.
May 14Novarica -
With disruptive startups in our industry trying to break the status quo, there are key differences to keep in mind.
May 14Legal and General Insurance -
A rapidly changing world will have new risks that are managed in new ways, a fact informing insurance digital strategy.
May 11Digital Insurance -
The multiline insurer is giving developers an opportunity to solve business problems in a two-day event.
May 10Digital Insurance -
As with most major purchases, insurance representatives lean on digital to help them provide top-notch service.
May 9ReSource Pro -
An in-depth examination at what the industry may look like in 2030 highlights dramatic changes across the value chain.
May 8McKinsey & Co.