Machine learning

Big data provides an opportunity to instantly know more about a business than ever before.

Talkdesk survey of customer experience professionals points out stumbling blocks to AI implementation

Digital Insurance spoke with Rich Gilbert, CIO and chief transformation officer at Aflac

Insurance companies using AI must ensure that algorithms are free from conscious or unconscious bias.

A real-world use case for AI and ML is leveraging it to analyze and extract insights from unstructured data.

Missteps and consumer wariness are leading insurers and insurtechs to discuss issues of fairness and bias in the use of AI for insurance processes.

Technology plays a key role in meeting customers where they are and capitalizing on market opportunities.

Digital Insurance spoke with Keith Meier, chief operating officer of Assurant.

The application of emerging technologies has enabled insurtechs to be years ahead of traditional insurers.

The World Property and Casualty Insurance Report emphasizes the effects of climate change on the insurance industry.

Exclusive Digital Insurance research explores how insurance carriers can stand apart and automate intelligently.

Current actuarial techniques are good at quantifying in the aggregate – but less so in the detail.

More publicly available digital information means underwriters have greater access to information on potential risk.

Enabled by advanced technology, automation and digitization, insurers will discover and leverage new opportunities.

ProNavigator, a purpose-built SaaS knowledge management platform, has a goal to provide accurate information in seconds.

In other news: Overhaul and Movingdots collaborate; Zurich Resilience Solutions adds DEI service; Vertafore names chief technology officer.

Using the right advanced technologies, litigation analytics can give you insights into legal cases and trends that were previously unknowable to provide better legal advice, develop better litigation strategies and win more cases.

Auto insurers can leverage critical mobility risk insights like distracted driving, hard turns, and more, turning them into effective personalized marketing campaigns.

In case you missed it, insurtech -- technology developed to improve and transform the insurance industry -- is having a bit of a moment. Forrester recently reported record-breaking funding for insurtechs, closing Q3 at $15 billion - more funding than in 2019 and 2020 combined - with more deals anticipated by the end-of-year.

By facilitating access to rich, unstructured data in real-time, technology is paving the way for insurers to employ greater personalization and become customer-centric. It can drive tremendous growth opportunities as well as cost and operational efficiencies by promoting wellbeing and prevention services.