Insurance Networking News and Celent announced the winners of the seventh annual Vanguards in Insurance Practices (VIP) awards during a ceremony at the ACORD LOMA Forum in Las Vegas on May 6.

INN developed the ranking in partnership with Celent, an independent business research and advisory service with a specialization in insurance technology. Celent facilitated survey development, data collection and analysis. The result is an insightful set of rankings based on objective peer review.

"The VIP program is a great way to recognize technology vendors that provide real, measurable value to their insurance customers,” said Chuck Johnston, Celent research director. “Insurers tend to be very loyal to vendors that go above and beyond the norm in delivering good product and service, as seen in this year's list of preferred vendors. The survey results show customers value honesty, insurance expertise and focus on customer service."


Vanguards in Insurance Practices Award Winners:

Back Office & Support Systems

1st Guidewire

2nd Vertafore

3rd Microsoft


Customer Experience Solutions

1st Guidewire

2nd Vertafore

3rd BenefitMall


Decision Support Solutions

1st Guidewire

2nd Vertafore

3rd MicroStrategy


Emerging Technologies

1st Google

2nd IBM

3rd LexisNexis


Insurance Core Solutions

1st Guidewire

2nd Vertafore

3rd BenefitMall


Strategic Partner

1st Guidewire

2nd Vertafore

3rd IBM

Also as part of the VIP Awards program, Adminovate, a one-year-old company entering the life/annuity/health space with an offering designed to enable insurers to configure their entire policy administration system through a graphical business-process modeling tool, was selected by the INN editorial staff as the INN 2013 VIP Company to Watch.

INN also honored the year's best technology implementations for the VIP Best Practices award. Vendors that received a vote in the VIP awards were asked to provide case studies of their customers who demonstrated technology best practices and the best use of standards. The VIP Best Practices award winners were then selected by the editors of INN, along with members of INN’s editorial advisory board and Celent analysts.


2013 Vanguards in Insurance Practices - Best Practices Award Winners:

1st: AXA Global Direct – Avanssur (nominated by Innovation Group)

2nd: Zurich North America (nominated by NxTech)

3rd: The Dominion of Canada General Insurance (nominated by OneShield)

Runners Up:

Grange Insurance (nominated by HP)

Hiscox Small Business Insurance (nominated by Bolt Solutions, formally SeaPass Solutions)

Mutual of Enumclaw (nominated by Hyland Software)


INN will provide full coverage of the awards, including detailed rankings and related analysis, in an online special report to go live this month. The "2013 Vanguards in Insurance Practices" will be published in the June/July print edition of INN.


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