Dallas - Affiliated Computer Services Inc., a provider of business process outsourcing and information technology solutions, has been awarded an information technology outsourcing (ITO) contract with UnumProvident, a disability income insurer. The five-year agreement is valued at $84 million.Under the terms of the contract, ACS will provide a full range of operational support services for UnumProvident's mainframe and help desk operations, and will assist in the management of the mid-range and end-user environments.
"ACS is a good fit for UnumProvident in terms of size, service offerings, and reputation. Their people, processes, and price for value offered stood out during the RFP process. ACS understood what we are trying to accomplish from a sourcing perspective and worked with us to develop a contract tailored to our specific objectives," says Brent Rogers, senior vice president, IT operations & sales technologies, UnumProvident Corp.
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