CSC has signed a three-year business process services contract with Amerisafe Inc., a specialty insurer. Under the agreement, CSC will provide BPO services to manage and automate legal expenditures for Amerisafe, using CSC’s Legal Bill Analyzer. Legal Bill will help strengthen transparency in legal matter planning and communication with outside counsel.
According to CSC, the customized BPO offering for Amerisafe includes a range of services, such as bill review, resolution, reporting, invoice management and web-hosting support. The agreement provides a low-risk approach to transforming operations and controlling costs, encouraging constructive collaboration between Amerisafe and law firms, CSC adds.
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