ATLANTA-- Digital Insurance Inc. announced it has signed agreements with five additional employee benefits brokers to enhance the level of day-to-day service and product sales for a portion of their small group benefits business.
The new partners include Hylant Group in Cleveland and Toledo, Ohio, Barney & Barney in San Diego, Calif., Armstrong/Robitaille, Inc. in Fullerton, Calif., Harbor Benefits Group in Ann Arbor, Mich., and Scheer's Inc. in Countryside, Ill. Under these partnership agreements, Digital Insurance serves as an extension of each firm's small business unit helping them meet the unique benefits needs of small employers.
Many firms across the country are finding it increasingly difficult to efficiently manage and sell to this smaller market segment. The resource burden to maintain and grow their small group business has increased while compensation is either fixed or reduced. Because of these challenges, many firms have turned to Digital Insurance to complement their operations.
Digital Insurance provides each small business client with a dedicated account management team consisting of an account manager, account coordinator and sales consultant. These teams follow a customer-focused process designed to proactively reach out to each client at least six times per year and assist them in a variety of ways, including the renewal process, claims and billing issues.
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