Great American Insurance Group (GAIG) has entered into a strategic relationship with India-based IT services provider HCL Technologies.

GAIG says HCL will provide integrated IT services, business process outsourcing (BPO) and infrastructure management services to the Cincinnati-based property/casualty and its affiliates. GAIG SVP and CIO Piyush Singh says the company will leverage HCL’s application and process optimization capabilities in business processes ranging from underwriting to claims.

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