Worcester, MA--Kemper Auto and Home's Syracuse office and Blue Cod Technologies, Inc. of Worcester, MA announce the signing of a contract under which Blue Cod will be responsible for providing outsourced application and technical support for Kemper's New York Assigned Risk Automobile business. Blue Cod will host Allenbrook's Phoenix policy processing solution and provide it to Kemper Auto and Home over the Internet. Blue Cod will also build and maintain a number of interfaces to various external applications.
"Over the past few years, we relied on Blue Cod to provide daily support with processing challenges in the New York Assigned Risk arena," said Rosanne Fallon, AIP Director of Kemper Auto and Home. "They routinely delivered outstanding service in meeting our needs. Blue Cod goes beyond what you would normally expect! Their staff is extremely talented with tremendous knowledge in Phoenix, accounting and operational issues. We are excited about the opportunity to work with them on this project."
Jeff Brown, President and CEO of Blue Cod had similar feelings. "This represents the next step in our relationship with Kemper that's evolved from independent consulting projects to ongoing technical support to full outsourcing of the New York Assigned Risk solution. Kemper Auto and Home's desire to streamline their processes and make their operation as efficient as possible is a tremendous opportunity for us. Because we can focus our attentions on supporting the health and well being of the technology and the applications, Rosanne and her staff are free to focus their attention on the health and well-being of their business."
As part of the agreement, Kemper Auto and Home will implement Blue Cod's AllOne Suite adding relationship management, diary, correspondence, image processing, and automated out-of-sequence-endorsement processing capabilities to Phoenix. All Blue Cod hosting and support is provided from their headquarters in Central Massachusetts.
Source: Kemper Auto & Home
