Blue Cross and Blue Shield of Minnesota expects in 2010 to expand its benefits by offering online, real-time, face-to-face consultations with physicians.
The Blues plan will use the online consultation technology of American Well, a Boston-based software vendor. The plan this year will test the consultations by making them available to its 10,000 employees and family members at the company's campuses in Eagan and Virginia, Minn. It intends to offer the service to employer groups and other consumers in 2010.
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