Today’s blistering pace of technology innovation is proving too much for the insurance industry to handle, according to a report released by Accenture. 

In its study, “Thriving on Disruption—2016 CSO Survey: Insurance Key Insights”, Accenture interviewed 561 chief strategy officers from 10 industries, including insurance, telecommunications, banking and retail. It found 94% of insurance CSOs believe emerging technologies will continue to impact their business over the next five years. These technologies include: automation, machine learning, artificial intelligence, cloud and big data.

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