Allstate

After thousands of unmanned-aerial-vehicle flights, the carrier sees even more use cases for the technology, says chief claims officer Ken Rosen.

A look at how leading property carriers are leveraging connected devices to improve the customer experience.

Voice assistants provide carriers with another digital channel for engaging their policyholder customers, but the platforms remain somewhat limited for now.

Car insurers are leveraging a range of digital solutions to slow crash losses as Distracted Driving Awareness Month approaches.

Digital Insurance takes a look at the auto insurance carriers with the biggest U.S. market presence and their recent technological initiatives.

Carriers are looking to learn as much as they can about these emerging macro trends now so that they can be prepared for a transformative future.

Moves from Allstate units Answer Financial and Arity, as well as MassMutual, illustrate increasing value of analytics expertise outside core insurance products.

The former Esurance VP says incumbent carriers have an advantage in underwriting expertise and should explore emerging technologies to boost that.

Carriers must be careful stewards of data in order to mitigate the impact on consumer privacy, experts say.

With underwriting results deteriorating in personal auto, carriers hope to reduce risky habits among their policyholders.

While the popular focus is on a fully autonomous future, Tom Wilson says there are short-term digital opportunities for insurers around using the data.

Former chief claims officer Glenn Shapiro takes on a new role with telematics as a priority.

The back-to-back-to-back storms of Harvey, Irma and Maria tested the digital claims advancements by carriers like Allstate and USAA on a massive scale.

One in four households is expected to have a voice assistant item by the end of the year, giving carriers an opportunity to leverage the new channel for service.

The insurer partners with California-based insurtech Carpe Data to further investigate incoming claims.

Insurer will provide emergency assistance to drivers via Waze's mobile app.

National General will develop a usage-based insurance program with the Allstate-owned connected-car insurance software company.

Pie Insurance, a worker's compensation coverage startup with entirely digital distribution, will launch next year, says CEO John Swigart.

Take a look at this year's Women in Insurance Leadership honorees preparing for their Digital Insurance photoshoot.

One of her first projects was to develop a Drivewise mobile application that the company could use to collect driving data, rather than depending on customers installing devices.