Real-time Data

Clear policies, training, supervision and reporting routes are essential as smart glasses become more common.

David Tobias, chief product officer at Nearmap, shared insights with Digital Insurance around how aerial imagery is used by insurers to better understand the impact of natural disasters.

In every weather event, entire regions are described as "impacted" as if risk were evenly distributed across geography. However, on the same street, sometimes even next door, one property suffers significant loss while another holds up.

FlyGuys and TerraFort combine their resources to conduct on-demand damage assessments after natural disasters.

AB 311 would give auto insurers more tools to evaluate risks to cover, but critics say it's unclear on how AI can be used.

This year's 83% adoption rate is up from last year, but trails 2023's high of 92%.

Dashcams and other in-cab technologies are giving companies the tools they need to assess driver behavior.

AI technology detects risky behaviors from data gathered by telematics devices.

Rings, smartwatches and other such tools are viewed as credible biometric monitors, capturing information about respiratory rates, blood oxygen levels, sleep duration and more.

Nationwide and Whisker Labs share insights related to their partnership and the Ting sensor, which uses artificial intelligence to warn policyholders about potentially catastrophic events.

According to Root Insurance research, over 75% of consumers are frustrated with outdated auto insurance pricing.

Regulators and policyholders are increasingly concerned about the impact of imagery on privacy and decision making.

Progressive and Geico tied for first overall in the Mobile Insurance Scorecard Q1 2026 by Keynova Group.

Analysis from AAA and Cambridge Mobile Telematics show higher speeding and distracted driving during the last two weeks of March.

A judge sided with Uber Technologies Inc. in its complaint that American Transit Insurance Co., the largest taxi insurer in New York City.

Henry Kowal, Arity's director of insurance product, shared with Digital Insurance about new car technology.

Developments signal the potential creation of a new distribution layer.

After several unpredictable years of rate spikes and underwriting pressure, auto loss ratios are beginning to moderate and stabilize.

The new plans will cut per-mile rates by about 50% when customers have Tesla's Full Self-Driving system engaged, Lemonade said Wednesday in a statement.

Overall satisfaction is highest when customers receive status updates from mobile apps, according to the J.D. Power's 2025 U.S. Claims Digital Experience Study.

A better approach is to offer communication options intentionally, not reactively.

What's ahead for auto insurance in 2026.

2025 Women in Insurance Leadership honoree Sarah Griffin, is SVP, product & underwriting at Nationwide.

As more insurers tie credits to connected technologies, monitoring will become a basic expectation rather than an added feature.

New technologies are helping insurers practice ESG principles in a real and meaningful way.

The Cambridge Mobile Telematics road risk analysis predicts a nearly 11% increase in distracted driving over the holiday.

Aaron Ammar, co-founder and chief insurance officer of Roamly, shared insights into the company.

The Hartford ranked number one in Keynova Group's Annual Small Commercial Insurance Scorecard.

The 2025 Telematics Report from SambaSafety reveals that 88% of fleets use telematics for safety reasons.

Road rage and speeding are the most common bad driving habits, according to a survey conducted by U.S. News & World Report.

Progressive and GEICO tied for first overall in the Mobile Insurance Scorecard Q3 2025 by Keynova.

The Governors Highway Safety Association and Cambridge Mobile Telematics' new report suggests advanced predictive analytics to help prevent traffic deaths.

Insurers have a chance to collaborate with OEMs

Subaru DriverFocus research from the Insurance Institute for Highway Safety.

As risks grow in complexity and frequency, reinsurers must move from hindsight to foresight.

Insurers are embracing strategies that can both predict and prevent loss before it occurs.

Markel sells reinsurance renewal rights to Nationwide and more insurance news.

The following stories and InsureThink opinion articles are a part of a series on how AI is being deployed in claims.

Digital transformation is streamlining operations and enhancing customer experiences.

Telematics data can empower commercial companies to operate more efficiently and safely.

IoT devices are generating real-time data insurers can harness to assess risk more accurately.

The 2024 Most-Used Apps Behind the Wheel from CMT shows Google and the Camera app are the most-used while driving.

Pet insurance needs to do more than reimburse. It must actively support pet owners in predicting problems and delivering real-time value.

The rise of autonomous vehicles will force a reconfiguration of the $400 billion U.S. auto-insurance industry, according to Goldman Sachs.

The insurance market isn't keeping pace with the connected, data fluid, and intelligent potential already inherent in the automotive sector.

True road safety will require more than speed enforcement. It will take data-driven insights and collaboration across the entire transportation ecosystem.

As EV adoption increases and residential charging becomes the norm, fire risk has emerged as a meaningful coverage concern.

Embedded insurance leverages data and tech to offer coverage seamlessly online, meeting customers when and where they need it.

Rob Abrams, CEO of J.P. Morgan Mobility Payments Solutions, is overseeing the development of in-car wallet systems that turn cars into rolling credit cards. He explains his vision of what connected cars could look like and do in the future.

By leveraging vast amounts of data from multiple sources, insurers can analyze customer behaviors and risk factors in real time.

Best practices when leveraging Gen AI to more effectively protect data from unauthorized access and cyber threats.