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SVP, Technology and Operations, Allstate.

SVP, Chief Actuary, USAA

Global CIO, XL Group

Many legacy policy admin systems are diminishingly effective and negatively impacting competitiveness.

Data security breaches are both common and costly. While many insurance companies are keeping up with security requirements, it's a battle that keeps escalating.

If any sector of the insurance industry is experiencing a surge in system integration, it's the health insurance market. And insurers from all sectors can benefit from these lessons learned.

The best IT operating model is one that mirrors a company's power structure, takes appropriate steps to mitigate weaknesses and has effective leadership and management to deliver on its mission.

Although they don't deal with customers directly as much as their P&C counterparts, life/annuity insurers' plans for mobile devices are becoming just as pervasive.

BNY Mellon/Risk Insurance survey finds more than half of global insurers have insufficient investment collateral; funding costs and operational complexity are on the rise.

Just more than half of executives, in a recent survey, anticipate increased investments in training to reduce the gap, as 35 percent admit they have not invested enough in the past.

What’s Threatening P&C Insurers’ Growth in 2014?

The SAP Customer Engagement Intelligence software includes four applications designed to handle different levels of customer interaction in the sales, marketing and customer service process.

Kathleen Sebelius, the U.S. Health and Human Services secretary, said her agency has pulled in outside help to achieve “an optimally functioning” exchange by the end of November.

USAA Shines Among Top 25 Insurers for Auto Claims Satisfaction

In 2014, insurers need to make the leap to customer-centric business models, which will require several technology initiatives, four of which make up Ovum’s biggest trends for 2014.

The exchange is designed so companies can begin enrolling a week after deciding to convert to the system.

Touchstone and CATRADER certified for implementation of ACORD's property exposure standards for delegated authority reporting and aggregated reporting.

With their history and international reach as a foundation, deepening customer relationships is a fertile source of competitive advantage for the Lloyd’s market.

Nationwide Looking for Agents in Texas

Republicans in Congress, along with at least 10 Democrats, have suggested enrollment be extended beyond its current March 31 deadline.