Subject Root Tag

Carriers that deliver communication quality, clarity of instructions, compassion from staff, and a single dependable point of contact were remembered and chosen again.

Insurers can break the cycle by expanding their use of global talent, strengthening compliance training and treating administrative support as a strategic capability vs. a back-office expense.

Consumers still see value in AI, but are wary of how it's used, according to a Smart Communications report.

Centene Corp. will offer buyouts to most employees to cut expenses after membership in its health insurance plans dropped substantially over the last year, according to a company spokesperson.

Taiwan is easing regulations to give life insurers flexibility to invest in artificial intelligence projects, part of an ongoing campaign by authorities to redirect a larger slice of the industry's $1 trillion asset pool back home.

As insurance M&A grows, duplicating functions in combined companies, private-equity firms invest in AI insurtech that changes carriers' structures and product distribution, KPMG experts said.

AI is evolving from an attractive innovation into something much closer to an operational necessity.

Allianz SE has emerged as the frontrunner to acquire HSBC Holdings Plc's Singapore insurance unit, people familiar with the matter said.

Criminal groups are using AI to assist in their attacks, overcoming companies' technological defenses, according to Travelers' Q1 2026 Cyber Threat Report.

The specialty insurer favors applying AI to tightly-defined tasks rather than broad application of agentic AI technology.

Cyber incidents, economic pressures and AI emerged as top concerns, according to a survey from The Insurance Information Institute (Triple-I) and Munich Re.

Moving the fastest or spending the most does not guarantee real progress with AI.

The public power sector is reacting with concern about the ongoing efforts to reorganize the Federal Emergency Management Agency that's proposing shifting risk and disaster recovery costs onto local utilities.

Artificial intelligence is changing how consumers shop for policies, how insurers handle claims and more. But don't push humans out of key decisions.

Celebrities trademark their own likenesses, calling attention to the commercial risks of deepfakes, and how insurers could write coverage.

Poetic, an artificial intelligence startup, is emerging from stealth with $50 million in funding to help businesses streamline complex tasks, ranging from insurance underwriting to financial compliance.

If insurers can use AI to build a property file, policyholders should have the right to know what is in that file when it affects premium, eligibility, renewal or coverage.

Nearly half, 48%, of customers purchase auto policies digitally, according to the 2026 U.S. Insurance Shopping Study.

Digital Insurance's Meet the Insurtech series profiles the industry's up-and-comers, giving readers a taste of not only what their companies offer, but also the vision and insights of the company's leadership.