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Insurance IT budget decision makers believe technology is critical to serve, support customers: Forrester.

Three new products attempt to leverage the vendor’s acquisitions into a large market share of analytics innovation.

For dealing with the immense complexities behind regulatory and risk concerns, static data and spreadsheets may not cut it.

Responding to business requests for focus on growth and profitability, insurance CIOs are prioritizing core and back-office systems initiatives, including new business/underwriting, according to Celent report.

According to a new survey, cost containment leads employer concerns in 2012; safety also a worry.

If 2012 CAT losses continue to increase, the required payouts could deplete the capital base of insurers forcing them to merge or be acquired, according to report.

Upcoming IPv6 Launch Day means a permanent switchover. Are all your systems ready?

Seven state insurance commissioners among 15-member Federal Advisory Committee on Insurance; meeting agenda not set.

Insurer undertakes four-year integration project to better position itself in Romanian insurance sector.

Its Replicated Stratified Sampling financial modeling tools and techniques are designed to work with an insurers' existing models and actuarial software.

J.D. Power names Erie Insurance, Auto-Owners Insurance and USAA Customer Service Champions based on 2011 research.

USAA, The Hartford and Kaiser Permanente score highest on net promoter score study; Aetna and Anthem the lowest.

Automakers’ recent move to incorporate smartphone hubs into production and the recent outcries against distracted driving could put insurers in precarious position.

Deloitte study reveals 18- to 34-year-olds more likely than those 51 and older to change insurance carriers, access high-tech options for customer service.

Application designed to let insurers analyze social media, among other sources, for customer sentiment, claims and fraud issues.

A full 92 percent of survey respondents say they'll expand data storage capabilities.

State's insurance commissioner claims excessive premiums were collected, calls for review of coverage.

Focusing on cat modeling, Praedicat will be based on long-term research and development projects started at the parent companies.

Growth of both variable and fixed annuity sales were challenged in Q4; overall, VA saw 13-percent growth, while fixed slipped one percent.

In declaring a $10.2 trillion protection gap, Conning suggests the Internet and social media as outreach tools that have the ability to help insurers regain middle market traction.