Subject Root Tag

No prior IT architecture initiative has had an impact as positive or broad-reaching as SOA.

Researchers and TV shows have already proven that it’s possible, but is it advisable?

Allegient Systems’ Expense and Reporting Management Suite will provide Southern Pioneer with legal bill review and performance management services.

Claims-handling, licensing and underwriting issues continue to dominate the annual list of market conduct exams.

Both the Property Casualty Insurers of America (PIA) and the American Insurance Association (AIA) hailed a Michigan Supreme Court’s 4-3 decision stating that the Michigan insurance commissioner does not have the authority to arbitrarily ban the use of credit-based information by insurers in pricing and underwriting. The decision, which arose from the Insurance Institute of Michigan, et al v. Commissioner, Michigan Financial and Insurance Services, Department of Labor and Economic Growth, plays forward in positive ways for insureds, notes David Snyder, vice president and associate general counsel of the AIA.

Agents responding to a survey say their customer service reps save several hours daily by using electronic, real-time carrier sites/portals, but there’s still room for improvement.

Broker pays $4.9 billion to acquire outsourcing consultancy Hewitt Associates.

The platform should help Dearborn National eliminate the cost of keeping up with changes to desktop word processing tools.

Ironshore Vacancy Assure is designed to provide coverage for vacant or partially occupied properties against listed perils and environmental damages.

The European Claims Vendors report for 2010 praised FINEOS for its delivery track record and product investments.

Scholarships were awarded to 58 high school students who plan to pursue a degree in an insurance-related field.

FAB Billing is designed to enable better service for insureds and agents.

German reinsurer firm selects Tata Communications to deploy and manage Telepresence Service in 16 countries across the world.

Michael Davidson is State Farm’s vice chairman and chief agency and marketing officer.

Personal lines property/casualty carriers received confirmation yesterday of a business strategy that works: Claimants of insurance companies that provide highly satisfying property claims experiences are considerably more likely to renew with their insurer and recommend their insurer to others, according to the J.D. Power and Associates’ (http://businesscenter.jdpower.com/) 2010 U.S. Home Claims Satisfaction Study released yesterday.

Three charged in New York with stealing nearly $500,000 from Progressive and Mercury by forging and cashing claims checks.

Annual survey shows fewer implementations this year; management reporting a priority.

Experts contend there's a market for mobile transactions, which aren't limited to mobile-related purchases, but anything consumers might pay for over the Internet or in person, including insurance.

Auto parts, market conduct rules on the docket at legislators’ summer meeting.

Consumers want it, but will we survive it—and how do we insure it?