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The Hartford leads in ranking of auto claims satisfaction; more customers are checking claim status online.

Initial implementation of ISCS’ cloud software will go live in Texas, Louisiana and Florida.

As big data spreads to more core insurance operations, data scientists will increasingly rely on leaders in traditional insurance roles to identify areas where data analytics and expensive modeling tools can have the greatest impact on business outcomes.

Advances in facial recognition technology give companies the potential to profit from biometric data, privacy advocates see a pattern in how the world’s largest social network and search engine have sold users’ viewing histories for advertising.

The EIS and Amazon Web Services combination serves the benefits business unit.

Finding and retaining IT talent starts at a very young age, according to these industry execs.

As AI and machine learning encroach on the insurance business, business cases are formed.

The reinsurer partners with insurtech startup Ladder to sell life insurance policies online without an agent.

Enterprise data protection efforts may not be fully aligned with IT modernization initiatives driven by cloud computing, study finds.

Analytics on its own isn't a strategy, says P&C insurer VP -- it's a way to put other strategies in motion.

How the customer experience revolution is affecting all lines of insurance.

The means used to mount the October 21 attack highlights vulnerabilities that insurers must recognize as they build their IoT plans and initiatives.

WIL honoree discusses Esurance's Women's Innovative Network.

Insurer's analytics leader discusses tips for developing good testing practices.

Fleury is credited with putting in place strong leadership and in growing the Unum cybersecurity team through savvy techniques.

Women’s secret to success is in striking a balance between superior performance at work and the ability to network with influencers who can help you.

The insurers have agreed to co-produce a pilot project to achieve a blockchain proof of concept for inter-group retrocessions.

VP of personal lines delivery was tapped to create a five-year technology roadmap for the company.