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Changing communication methods like the use of emojis present a growing compliance risk in regulated industries where interactions are subject to scrutiny.

Experts discuss what new and emerging risks to look out for in 2026.

AI agents can reason through complex questions, understand intent, communicate naturally, and handle tasks that used to require a person on the other end of a call.

In most agencies, 80% of revenue is generated by only 20% of their accounts, meaning that 80% of an agency's customer base is responsible for only 20% of its revenue.

Insurers can transform AI spending into intelligent capacity investment through several practical steps and strategies.

Enterprises are adopting agentic AI that plans and executes on its own while compounding errors, accountability gaps and cyber risk. Clear safeguards and auditability are critical.

As fraudulent claims evolve, so do the defenses against them. Here are four common fraud claims and how to combat them.

Three U.S. senators opened an inquiry into insurance ratings firm Demotech and whether its assessments may be exposing taxpayers to growing risks tied to climate-driven insurer failures.

CannaLnx, a new digital health platform, connects doctors, insurers and dispensaries as employers begin adding reimbursable medical cannabis to workplace benefit plans.

Increases ranging from 0.9% to 8.8% are necessary to maintain the insurer's past level of operating profit, according to its filings with state regulators.

AI may be accelerating and scaling digital crime, but the same underlying technology is poised to advance cybersecurity intelligence and strengthen defenses.

Successful risk management pairs AI-driven efficiency with human insight and aligns digital initiatives with strategic business goals.

Tresa Stephens, North America Allianz commercial regional head of cyber, tech and media, holds over a decade of experience in delivering specialized cyber, tech and professional liability solutions.

New leader of Nationwide Securities and Beazley's head of digital follow underwriting, plus more insurance news.

How to include empathy and prototyping into change management.

Insurance is constantly evolving and now the focus is on returning to the fundamentals and preparing for future growth.

When embedded within a case management framework, Agentic AI can detect subtle anomalies, highlight inconsistencies, and surface patterns traditional systems miss.

Digital Insurance spoke with Nancy Clark, assistant vice president of regulatory strategy at Verisk, and a leader of the firm's Regulatory Data Exchange (RDeX) tool, about what the service offers to insurance carriers and regulators.

Sarah Murrow, president and CEO of Allianz Trade in Americas, shares her career journey in the insurance industry and her approach to acting as an effective leader to a multi-national business.

Insurance professionals share predictions related to artificial intelligence and insurtech for 2026.