Subject Root Tag

Social networking and its elusive ROI gets folded into something bigger.

Novarica’s former managing director will lead an alliance between the two companies.

Erie, Nationwide and State Farm lead in satisfaction, according to J.D. Power; all insurers benefit by offering highly satisfying customer experiences, which result in increased customer loyalty and advocacy.

The lawsuit escalates a dispute with Oregon Governor John Kitzhaber.

Chad Zenner will drive AssureStart’s digital marketing and branding activities.

Elizabeth Brady will manage branding, advertising, media relations, data analytics, research and business intelligence for the company.

CRM data analytics can enable a business to make the sales process smarter as well as empower field reps with easy access to business intelligence.

The multiyear agreement is expected to result in improved revenue, data security and market sustainability for ACE clients.

A new center for excellence, increased compatibility across product offerings and joint education, sales and marketing efforts are on the way for large companies moving to cloud-based infrastructures.

Insurer shifts from legacy platforms to realize improvements in multiple areas.

The value of IoT is in the data.

Mphasis will offer offshore and BPO services for managing complex data entry.

The offering will include full billing, claims, endorsement and renewal functionality for the carrier’s personal lines.

Penn Mutual improves access to critical information and data quality with enhanced platform.

A recent survey identifies insurers' highest-priority investment areas over the next two years.

In a flat market, P&C insurers’ success now hinges on customer segmentation, tailored propositions and delighting them with innovative products and services, according to Bain & Co.

App offers a customized dashboard to help members create and track personal wellness goals and milestones.

Companies seek competitive advantage in industry; investments in talent and technology also rate high on wish list, according to KPMG survey.

Annual payments for uninsured claims total $2.6 billion, up 75 percent in 10 years.

Claimatic, a software system for P&C claims, is designed to integrate multiple data sources in real-time and identify the best available resource using loss location, adjuster or inspector qualifications, availability.