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American International Group is a $61 billion global insurance and financial-services company. Heather Wilson, chief data officer, is in charge of AIG’s data architecture.

In data-driven companies, CIOs — and new chief data officers — should think big and help accelerate bold changes throughout the enterprise.

Among the measures that insurers are turning to, the most prevalent are litigation management programs and claim analytics.

The perception of how big data works, where organizations are in their adoption and measuring hard results are still varied throughout businesses, says a report from Ventana Research.

As analytics programs become increasingly prevalent and important in insurance organizations, putting the right people with the right skills on the project is crucial.

Analytics and predictive models are spreading across the enterprise.

The winds of change are ruffling the insurance industry as senior business and IT leaders have committed to remaking their business with big data and analytics and becoming truly data driven organizations.

The flight protection program is designed to protect travelers from delays and cancellations.

The acquisition can lead to more telematics insights and speed to market.

While updating its online quoting tool, the insurer used multiple layers of measurement to understand how people were interacting with its website.

Companies lack mature vendor risk-management practices and don’t have the necessary resources and staff to meet best practice standards, study finds.

Insurer also plans to utilize Cover-All Test Studio for automated testing, and Cover-All Dev Studio, a visual product configuration environment.

OneShield will absorb and support the CDS product line, and use it to enhance its own claims administration product, currently in development.

Indiana University, George Mason University and six other higher education institutions have launched or will be starting up new data science programs in 2014.

A slew of recent reports in the United States and U.K. find insurers grappling with data and technology to address new and changing requirements.

Digitization is rewriting the rules of competition, with incumbent companies most at risk of being left behind. Here are six critical decisions CEOs must make to address the strategic challenge posed by the digital revolution.

Many consumers still don’t feel comfortable using mobile insurance applications and many consumers don’t even know if their insurers offer a mobile app.

More than 800 business executives identify what technology-talent needs will be most pressing in the next 12 months.

The insurance business is different from web properties, but they are providing lessons in rapid-fire innovation.

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