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Online consumers who access social networking sites from a smartphone are more likely to read, comment, like or share content posted by a company than their PC counterparts.

Insurers place stock in upgrading systems, but are ambivalent about securing top talent, according to report from Xchanging.

ClaimCenter enables claims organizations to define, enforce and refine their preferred claim-handling practices, Guidewire says.

The new version of FINEOS Claims includes more than 500 new features and improvements.

AIG creates new, web-based, multilingual administration system to enable business growth.

Cheap connected sensors soon could disrupt insurance product creation, distribution, services, pricing, data and analytics and business metrics, according to SMA.

CEO Steven Kandarian, who last month announced the insurer’s first stock buyback since 2008, says it’s hard to commit to additional repurchases as he awaits clarity on U.S. capital oversight.

The Government Accountability Office places blame for the site’s rising price on poor planning and supervision of contractors who built the federal health exchange in testimony for a congressional hearing Thursday in the Republican-led House.

The most widely regarded as well as the most vilified state-run operations are experiencing technical glitches and data-management challenges.

Insurer looks to ComplianceCourier to help centralize and automate the access control process.

Insurer expects to increase operational efficiency through automation and improved data analytics and real-time reporting.

The global application performance monitoring and application-aware network performance monitoring market earned revenue of $2.55 billion in 2013 and estimates this will reach $7.19 billion in 2020, says Frost & Sullivan.

SaaS-based workers’ compensation underwriting workstation delivers new business gains.

Private exchanges change the way employee benefits have historically been offered; now the employee makes the decisions about their health care.

John Bruno’s responsibilities will include empowering clients with innovative technology solutions.

Insurer accounts for 769,000 of the 8 million people who signed up for coverage under the Patient Protection and Affordable Care Act.

The not-for-profit health care services organization intends to automate and streamline investment accounting and reporting.

Gartner points out lack of consistent definition for and how to get value from a data lake.

Every insurer needs to compete on products and information turned around in light-speed fashion.

Making the quantitative case is a long-practiced ritual in many insurance organizations.