Kelser Corp., a provider of technology products and services to the insurance and financial markets, announced today the completion of its acquisition of HSG Global Services, Inc., a Massachusetts-based business consulting and outsourcing firm specializing in business improvement. The buyout comes only a few months after Kelser announced an internal ownership transfer and corporate rebranding. According to Kelser, the HSG acquisition helps fulfill key management, staff, and process requirements necessary to carry out the mid and long term strategic objectives of the company.

How will insurance and financial services IT react to a recovering economy? The guru tells all.

SSA & Co. predicts 2011 will feature more complexity in the insurance industry and less customer service outsourcing.

Despite popular opinions, many firms continue to take a smart approach to SOA.

Vendors serving the insurance industry make analyst's year-end list.

Top companies in our survey grind down costs by consolidating IT and rationalizing processes. They’re growing faster as well.

Insurers that outsource the IT and administration of policies underwritten years ago can improve customer satisfaction, lower costs, and even reduce capital requirements.

The highest-priority initiatives continue to be policy admin and BI, with claims, agent portals and commissions also of importance.

Gone are the days when a single vendor—or even engaging two or three vendors—is a viable strategy.

Some of INN’s Women in Insurance Leadership award winners share the characteristics that they believe make a successful leader.

Between anticipated insurer cutbacks and increased outsourcing of operations, the picture isn’t rosy for insurance IT folk.

As we look forward to a new year, the broad technology shifts bound to impact the insurance industry are already taking shape.

The focus for insurance industry innovations in 2011 includes business analytics and data warehousing, cloud-enabled software-as-a-service and new mobility solutions.

Insurers now have until December 3 to cast votes for their top technology solution providers.

Business process outsourcing and Software-as-a-Service use will rise in 2011, according to a new Celent report.

As November 30 deadline approaches, insurer voting continues as INN and Celent partner on INN’s 5th annual ranking of tech solution providers.

While IT grunt work may be outsourced, the need for talented managers and professionals who understand both business and technology sides remains.

Many insurers think their IT departments can do as good of a job—or better—on a project than a vendor, but they may not be right.

A new Celent report profiles 28 vendors serving Europe, the Middle East and Africa, noting that cost isn’t most important issue for insurers.

The President does his best to mollify India while dismissing the idea of lost jobs at home as “an old stereotype.”