INN is proud to present the 2009 INNovator Awards, recognizing key advances in the use of technology and practices in the insurance industry.

With market conditions restricting budgets, carriers contemplate everything from configurability to cloud computing.

The Trianz-Vee alliance will offer BPO services primarily in financial accounting and transaction processing to customers worldwide.

Experts say the answer might be a hybrid cloud and on-site computing model.

Experts believe insurers eventually will buy into the cloud hype, but in the form of "private clouds" contained within enterprises and close partners and agents.

With the acquisition, Infosys BPO will enter the business platform services market for the insurance and financial services sector.

What would it look like if Apple's “I'm-a-Mac” commercials were elevated to the enterprise level?

Year-over-year growth for Software-as-a-Service is forecast at five times that of the total application market.

In its fourth annual program, INN recognizes Farmers Insurance for its enterprisewide “IdeaPoint” innovation.

Bolstering its ranks with experts from within insurance companies, Novarica announces Martina Conlon, previous senior manager at Arbella Insurance, will join the research and advisory firm.

Insurance.com's strategic use of continuous monitoring is improving the precision and efficiency of call center decisions.

A new report, which shows insurers in Asia-Pacific are taking a closer look at the benefits of outsourcing, profiles three enterprisewide technology firms and six insurance technology firms.

Zach McCoy, SVP at Kaplan Compliance, offers four recommendations for insurers currently seeking to adopt business process management.

The solution suite, delivered via Software-as-a-Service, includes iDashboards, Scorecards and iControl.

A recent Celent report examines insurance technology trends, including cloud computing, which the firm says has confused the industry.

Insurers must encrypt or mask sensitive data that leaves production environments regardless of its destination.

Cordys’ BPM solution will now be available to insurers through CSC’s cloud services.

Still seemingly slow to take root in the United States, insurers across the globe are quickly responding to the growing demand for Islamic law-complaint insurance.

From cloud computing to legacy systems to the business/IT relationship, insurance CIOs discuss areas affecting their careers and ability to perform.

Insurers cutting maintenance levels is a bit like a pro athlete cutting back his workouts—the lack of “maintenance” will eventually show in his performance, or lack thereof.