Core systems

Insurance industry associations react to the passed amendment that repeals increases in flood-insurance premiums.

The Sapiens IDIT Software Suite will be used as a common platform for Hiscox’s retail insurance business.

Data analysis, processing and results distribution enables ProSight’s customer service team to access all client history and claims data.

The Obama administration, which has been deliberating the issue since November, is expected to announce today the extension of the health plans.

Health insurers such as WellPoint and Humana stand to gain $5.5 billion next year to cover losses from Obamacare in a program the law’s opponents label a bailout.

Xuber’s claims management application selected to help automate and measure stages of the claims life cycle.

The STG suite is available on a private cloud, along with ISO content support.

A software malfunction forces residents who began the insurance enrollment process — or tried to update their data — between February 17 and midday February 19 to go into the system and start again.

The firm says CRM users who avoid MDM will derive erroneous results that annoy customers, resulting in a 25 percent reduction in potential revenue gains.

Amica Mutual, USAA and four others recognized by J.D. Power for customer service excellence; survey finds customers compare customer experiences across industries.

Net income climbed to $4.99 billion, or $3,035 a share, from $4.55 billion, or $2,757, a year earlier.

Amica Mutual, Erie and Nationwide ranked highest in homeowner claims satisfaction, according to J.D. Power.

Eighth annual awards program uncovers the best of the best in insurance innovation among both technology users and providers.

Software helps the insurer monitor and archive its activity in social media, while enabling the company to plan and publish content to multiple social platforms simultaneously, track consumer engagement and participate in meaningful two-way dialogue.

Organizations that want to make their first cloud services investments will look to build business cases that encompass longer-term IT and business value.

While customers who report positive mobile and Internet experiences are most likely to buy more and offer referrals, that experience frequently falls short of customers’ expectations, says Capgemini.

IBM will host a mobile developer challenge that urges programmers to create consumer and business apps powered by Watson.

John Hancock, CNA, Millers Mutual are among the insurers named as finalists for Celent’s Model Insurer awards.

Insurer’s new liability division to implement policy admin system; expects to expand rollout across enterprise.

EHealth’s CEO says the percentage of customers between the ages of 18 and 34 was well above the 25 percent rate cited by the Obama administration for young adult enrollments on the state and federal-run exchanges.