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Old fears like channel conflict don't have to apply because the audiences for digital and traditional outreach differ.August 5
Head of partnership solutionsHannover Re -
Denver-based insurtech's goal is to make it easier for customers to access answers to frequently asked questions.July 19
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In this exclusive video from Dig | In: The Digital Future of Insurance, Steve Wozniak, the co-founder of Apple and early supporter of the Electronic Frontier Foundation, discusses the importance of respective customers' privacy.June 26
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The key challenge is to accelerate the process without sacrificing the value traditional underwriting adds, writes CIO of Prudential's individual life and annuities unit.June 21
VP and CIO, individual life and annuitiesPrudential
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An insurance company that can offer its policyholders a low-stress solution involving as much automation as possible—thereby circumventing as many subjective human factors as possible—will have a significant competitive advantage over others.June 19
Industry analyst, VP of strategyVUE Software
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By redefining customer engagement through proactive risk mitigation, the home insurance insurtech’s leadership believes the industry is ready for a change.June 18
Director, insurance practiceJ.D. Power & Associates
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The ongoing focus on engaging existing customers and attracting new ones will drive demand for social media analytics over the coming years.June 5
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Using technology and automated underwriting allows insurers to build bridges to know the customers personally, say panelists.May 31
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But there are still areas where carriers are falling short digitally, according to market research firm's experience study.May 28
