Customer experience

While other industries struggle to actionalize customer data, insurers see a lift from more targeted messaging

Insurer adopts Duck Creek's cloud technology.

Insurtech startup covers homeowners' personal belongings when they rent on home-sharing platforms.

User experience is important to compete with bigger companies’ budgets and scope, says Metromile CEO

Incentives help drive success in training and risk mitigation, says Novarica analyst.

The life insurer's technology chief is supporting his company's efforts to measure up to digital experiences in other sectors.

Insurer joins Grange, Nationwide, Liberty Mutual, and Safeco with a presence on the Amazon platform.

Global head of innovation Ace Moghimi gives Digital Insurance a tour of the insurer's innovation lab

In the heart of Toronto's MARS tech corridor, the insurer's Lab of Forward Thinking tackles insurance's future

The insurer’s chief design officer, Meriah Garrett, talks user experience strategy.

Inside the new features of the reinvented Digital Insurance homepage.

Inside the new features of the reinvented Digital Insurance homepage.

The office in Austin, Texas, houses about 120 employees, the company said.

The Canadian auto and home insurer deploys EIS’ CustomerCore DXP platform.

With the move, the trucking and specialty transportation insurer modernizes its policy administration infrastructure.

Brad Gabel arrives at the Birmingham, Alabama-based life insurer by way of TIAA-CREF.

The Priority Health initiative helped improve transparency, says CIO Krischa Winright.

With last week’s announcement that Insurity has acquired Valen Analytics, the core and analytics landscape changes again.

Glassdoor has just released its annual look at the best jobs in America, based on hiring demand and pay potential. Once again, data scientist tops the list, with 18 of the top 50 jobs in tech and data fields.

The insurer selects Duck Creek's cloud for core software to replace its legacy policy, billing and claims systems.