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Text messaging, mobile apps provide fast way to communicate.
July 25 -
What's required is an enterprise tool that can capture and process social media conversations for management and maintenance by the carrier, not the social network service.
July 22
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As a result of consumers' growing customer service expectations, insurers need analytics to better understand their needs, says global survey.
July 21 -
Outsourcing Market Data: Financial Services Not Biting
July 21 -
With new collection points, insurers are struggling to achieve accurate contact data; survey reveals median percentage of inaccurate data in an organizations existing database was 35 percent.
July 20 -
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PayPal to Launch Mobile Payments By Summer
July 19 -
Insurer unveils rate, quote and bind functionality for agents via iPads and iPhones.
July 19 -
Health insurer Aetna will double the size of its business of administering consumer health care accounts with a $202 million acquisition of PayFlex Holdings Inc.
July 19 -
Aon Acquires Ward Financial Group and Westfield Financial Corp.
July 19 -
Firm partners with Answer Financial, launches O.co Insurance tab to offer home, auto quotes.
July 18 -
1 in 5 Licensed Drivers Wouldnt Pass Written Test
July 18 -
Culture is Key to Risk Management Success
July 18 -
Insurer recognized for results with Verint software and increases in performance, cost savings.
July 18 -
Targeting platform for auto insurance advertisers to enable clients to optimize campaigns, increase exposure.
July 18 -
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Next Generation Partners with Sallie Mae
July 15 -
Electronic Subrogation System Completed
July 15 -
Humana Online Community Targets Seniors
July 14