Customer service

Solution is designed to provide electronic document delivery solutions for viewing true fidelity of documents in a secure Web environment.

Pinnacle Life, Allied North America and Harleysville Insurance win first, second and third place in Insurance Networking News’ 2008 INNovators Award.

The insurer will offer a new system against a backdrop of policyholders who are changing their travel patterns to accommodate the rising cost of gas, increased traffic congestion and environmental concerns.

Farmers will use Wipro’s virtual solutions lab to explore the impact of SOA in transforming their organization, and the lab will be used to collaborate with customers and partners, host virtual conferences and provide a mutual platform for stakeholders.

The property/casualty association believes the National Flood Insurance Program (NFIP) offers vital protection to policyholders, and is important to the U.S. economy.

The Sting Trailer was built to aid in the successful apprehension of organized cargo theft rings.

As more and more blogs penetrate the Web-o-Sphere, the industry shouldn’t be surprised that a blog that tracks and comments on health and life insurance blogs is becoming mainstream.

The London office blog features insights and updates on issues ranging from maintenance request submissions to standards releases and events.

Site is designed enhance relationships with members, subproducers and partners.

With overall predicted losses topping $10 billion, insurers’ mobile teams and technologies may need to remain in hard-hit areas as three more tropical storms line up behind Gustav.

Consumers are increasingly reliant on the Internet as a channel to research and learn more about auto insurance, according to a new report.

The company's chief claims officer says the claims function has evolved in such a way that it now requires more sophisticated technical expertise and the ability to coordinate diverse and complex information systems.

Replacing its existing system, Kaiser is betting that Pegasystems’ Customer Process Manager for Healthcare packaged solution will drive first-call resolution rates.

Chicago-based broker pays $1.75 billion to acquire British reinsurer.

Newark, N.J. — A new research report from Prudential Financial Inc. finds an increase in the average cost of long-term care ranging from 5% to 13%, varying by type of service, in the past two years alone. The findings are significant in light of data from the U.S. Census Bureau, which estimates that by 2030, the number of Americans aged 65 and older will more than double to 71 million, comprising approximately 20% of the U.S. population.

Forrester Research lists service-oriented architecture (SOA), business process management (BPM), mobility and X Internet as trends that will drive a dramatic change in technology adoption and use.

Agents in Kentucky and Ohio can take advantage of pre-qualification tool, status on related lines of business.

As a result of the acquisition, iPipeline will provide an end-to-end offering for point of sale applications.

The companies will work together to offer insurance advice and one-year of homeowners insurance coverage to the Anders-Beatty family of Richland Center, Wis.

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